Con-way Mobile Freight Application
To replace an outdated device and UI that came with it. There was a large need to improve the UX and make the user’s ability to navigate more effecient. The project took 12 months and was an amazing experience. For the initial 2 months efforts were dedicated to researching the current state of the tool and how it could be improved. The current-state usability was clunky and not streamlined. The new design concept aimed to allow quick navigation an easy decision making on any screen.
Several months were spent interviewing dock-workers to find out the current pain-points of the current device and flow. The team and I discovered that users had a set of often visited screens that we made into the navigation. From those screens users could navigate seamlessly to sub-features within those pages utilizing context menus.
The chosen device was a ruggedized Android OS-based Motorola device with a built in scanner. With a much higher resolution screen than its predecessor I could implement a cleaner UI using Androids UI guidelines as a foundation (later these guidelines would become the Google Material Design guidelines we know today).